Who it’s for:
Fashion businesses and brands who already focus on customer experience as one of their key success factors and wish to take their business to the next level improving their utilization of technology in their marketing and customer experience function.
We conduct a review of your current marketing and customer model, strategy, processes and supporting technology. We’ll discuss areas to improve and help you identify the most appropriate customer engagement technologies.
You’ll walk away with a clear view on your current setup and a road map on where to invest your time & money next.
How it works:
After your booking is confirmed, you will receive a questionnaire within 24 hours that will ask you a lot of questions about your business, your current processes and IT setup.
We will then spend 90 minutes on a video call (which will be recorded) to discuss and assess your current setup, process improvements, tech requirements and action plan.
We will conduct two follow up session after your initial session. At the first follow up session after one week we will provide you with possible tech solutions (apps or systems that are already in the market) that meet your requirements. The second follow up session will take place after one month to discuss any questions that may have arisen in the meantime and to keep track of your progress. op