Helping Designers & Makers Build Deep Relationships with Their Top Clients

CRM Strategy | Client Growth & Retention | Relationship Marketing | Consulting & Advisory

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Who We Work With

We partner with independent designers, creative founders, and boutique brands in jewellery, fashion, and accessories. If you're building a high-end brand and want to deepen your client relationships and loyalty, we're here to help.

What We Do

  • Alox Consulting Client Strategy Scan

    Client Strategy Scan

    A strategic diagnostic to uncover missed opportunities in client growth, engagement, loyalty, and CRM.

  • Alox Consulting Growth Programs

    Growth Programs

    Targeted support through structured programs to drive acquisition, retention and repeat business.

  • Alox Consulting Corporate Advisory

    Consulting & Advisory

    Hands-on support to install high-conversion retention strategies and upscale your client journey.

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About Us

High-End is a feeling. Retention is a strategy.

Marion partners with creative business owners and executives to elevate how they attract, serve, and retain their most valuable clients.

Her approach combines emotional intelligence with data-driven structure to help you create client experiences that don’t just impress, they convert and retain.

She works closely with designer-makers, studios, and small teams across fine jewellery, fashion, and luxury accessories to build:

  • Clear client segmentation and growth strategies

  • CRM journeys that feel personal and scale profitably

  • Clienteling training grounded in high-net-worth psychology

Strategic. Personalized. Measurable.
If you're ready to turn your creative vision into lasting client loyalty, we’ll build the system that makes luxury last.

What Those Who Worked With Us Are Saying:

  • Marion is truly amazing. Since the day I began to work with her and implement her strategies my business has grown so much. Only one week after our first session I had sales coming through. I love working with Marion. A luxury coach with luxury experience.

    Natacha, Private Jeweler, Miami

  • Marion really understands the mindset of my customers which is why I engaged her to strategize ways to attract the right target customers. Marion gave me very concrete ideas to work on which I will now spend the rest of the year implementing.

    Amanda, Private Jeweler, Singapore

  • Marion has been helping our jewellery business and it has been pivotal. Couldn't recommend her more.

    Tara, Private Jeweller & Goldsmith, Malta

  • Marion had really insightful input and tips and she made me look at new directions that I did not consider at first. I felt Marion really understood my vision for the brand and took into consideration the resources that would be available to me to reach it.

    Ingrid, Fashion Designer, Paris

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