I am a Customer Growth Strategist to luxury entrepreneurs (just like you!) who want to elevate their business by growing their ideal client base so they can generate higher revenue within their business.
I show you how to improve your customer acquisition, development and retention activities so you can position your luxury brand for profit.
As a master-level educated Marketing & PR professional and as a former Marketing Manager for high-end brands such as GUCCI and Mercedes-Benz, my experience comes right from the source.
I currently work with luxury jewelry designers, fashion entrepreneurs and luxury service professionals from around the world through my signature program NextGen Luxury Brand™ .
I also speak on the topic of customer and shopping experience, marketing strategy and clienteling around the world, having recently delivered presentations at the largest and most influential retail event in the Asia-Pacific region, held in China and at national retail conferences in Southern Asia.
Discover our free articles and resources on the topic of strategic marketing, customer acquisition, retention marketing and (digital) CRM or clienteling.
Our content shares best in class information on how you can elevate your luxury business in these areas.
We offer online and in-person consulting services to luxury entrepreneurs who want to elevate their business by acquiring ideal customers and encouraging profitable repeat purchases.
Book your free discovery call today.
We are available to speak at your next (online) conference or event on the topics of customer/shopping experience, luxury marketing strategy and CRM or clienteling.
“Marion was the STAND OUT presenter at the event. This excellent result can be attributed to her excellent presentation structure, her efforts at engaging the audience through fascinating interactive exercises and her poise in delivery that comes from her natural personality, her rehearsal and her hard work.”
“I had the opportunity to spend some time discussing about my fashion label with Marion where we focused on the branding and communication strategy. Marion had really insightful input and tips and she made me look at new directions that I did not consider at first. I felt she really understood my vision for my brand and took in consideration the resources (such as budget for instance) that would be available for me to reach it. And the best part was really the follow up where Marion had delivered even more ideas and tips for me to look at. It was really a time well spent and I would definitely recommend to anyone that feels overwhelmed or need clarity in their business! “
“From the start, Marion impressed me with her professionalism in the way she operated. Being always customer-focused, Marion’s strengths are in creatively developing and implementing new CX initiatives; delivering commercially sound and relevant programs; and effectively managing a varied team in a competitive and sometimes tough environment. Personally, I enjoyed working with Marion. Having a friendly smile and being always approachable was respected by many, equally as her ability to firmly stand her ground where appropriate. Marion comes highly recommended.”
Book your free discovery call to explore how I could assist your brand.