Luxury Client Booster

An intensive VIP day specifically designed for high-end fashion and jewelry designers who want to boost their repurchase rate and increase customer retention.

Do you want to …

Encourage more clients to purchase repeatedly so you can build a loyal clientele?

Boost your clienteling and customer retention efforts so you can capture commercial opportunities better?

Know exactly which client segments to engage and which client development activities to deploy in different situations?

Then Luxury Client Booster is for you! This intensive VIP day is designed for busy luxury brand owners in fashion/apparel, footwear & accessories and high-end jewelry who want to build a profitable, repeat clientele and secure long-term business success.

You’re interested in working with a luxury clienteling expert in an intensive setting to design your new and improved clienteling and customer retention strategy.

Luxury Client Booster has been developed with the benefit of Marion’s 18+ years of managing Marketing & VIP initiatives for luxury brands such as GUCCI and Mercedes-Benz as well as her work with private clients across many luxury sectors.

If you are ready to transform your current buyers into a profitable, repeat clientele with a strategy that we develop together in just one day, then Luxury Client Booster™ is for you.

What Those Who Already Worked With Us Are Saying:

 
 

“Marion really understands the mindset of my customers which is why I engaged her to strategize ways to attract the right target customers. Marion gave me very concrete ideas to work on which I will now spend the rest of the year implementing.”

— Amanda, Private Jeweler, August Bespoke, Singapore

 

“Marion had really insightful input and tips and made me look at new directions I hadn’t considered before. I can definitely recommend Marion to anyone who is overwhelmed or needs clarity in their brand!”

— Ingrid, Fashion Designer, Le Studio 79, Paris - France

What We’ll Do:

  • Customer Base & Experience Audit

    We will perform a thorough customer base audit by looking at your current customer base, finding your most profitable segments and analyze growth opportunities.

    We’ll also map out your signature customer experience and how this will be delivered across your ideal customer journey.

  • Clienteling & Retention Blueprint

    We will review your current clienteling & retention efforts across all 5 areas of our proprietary framework, identifying & prioritizing opportunities and sales goals for the short-, medium and long-term, both online and offline.

    We’ll create a blueprint specifically to your business setup and product/service suite.

  • Tech & Process Setup

    We’ll evaluate your current CRM technology and processes against the requirements of your new strategy. We’ll support you how to close any gaps.

    You’ll also receive a personalized implementation dashboard with all clienteling process documented so you can easily reference them and train your team. All campaign templates and scripts will be customized to your brand’s needs.

  • Implementation Plan

    We’ll create your brand’s strategic plan. It will bring together all components under one umbrella, with clear focus areas and a detailed implementation plan that will make it easy for you (and your team) to implement.

    We’ll also define how you can capture and track important key performance indicators (KPI’s) so you will know exactly how you are doing and can adjust accordingly during implementation.

Luxury Client Booster is for you if…

  • you want to grow your current client base and work towards a profitable, repeat clientele for your high-end business

  • you own a luxury or high-end brand (or aspire to uplevel your brand positioning)

  • you are a busy brand owner looking for intensive, one-off consultation on your strategy and implementation plan

  • you do not (yet) require our ongoing support with implementing your strategic initiatives

Luxury Client Booster is NOT for you if…

  • you do not own a luxury or high-end brand/business (or don’t aspire to uplevel your brand positioning)

  • your business model is not set up for repeat purchases (or you don’t care about building a loyal client base)

  • you require ongoing support with implementing your clienteling strategy

Book Your Client Booster Day!

Luxury Client Booster™ is ideal for the busy luxury entrepreneur who requires a best-practice strategic plan on how to boost their repurchase and customer retention rates. Walk away with a tailored strategic plan and absolute clarity on what your next steps need to be.

If you’re interested in Luxury Client Booster™, make sure to submit your interest and we’ll reach out to book your complimentary Clarity Call!