VIP Intensive

Work with Marion in an intensive setting to create a best-practice customer growth strategy and corresponding CRM & Clienteling implementation plan and activity schedule within a week.

Do you want to …

Attract premium clients that love and value what you do (and pay full price)?

Encourage more clients to purchase repeatedly so you can build a loyal clientele?

Boost your clienteling and customer retention efforts so you can capture commercial opportunities better?

Then my VIP Intensive is for you! This service is tailored to the busy luxury brand owner who wants to build a profitable, repeat clientele and secure long-term business success and get results fast!

Work with a luxury clienteling & CRM expert in an intensive setting to design your new and improved customer marketing and retention strategy and start implementing right away.

The VIP Intensive offer has been developed with the benefit of Marion’s 18+ years of managing CRM & VIP Marketing initiatives for luxury brands such as GUCCI and Mercedes-Benz as well as her work with private clients across many high-end sectors.

If you are ready to attract more ideal clients and transform them into a profitable, repeat clientele with a strategy that we develop together in just one week, then VIP Intensive is for you.

What We’ll Do:

 

Client Base Assessment

We will perform a thorough customer base audit by looking at your current customer base, finding your most profitable segments and analyze growth opportunities.

We identify & prioritize opportunities for the short-, medium and long-term.

We’ll also create a blueprint of your signature customer journey and fine-tune your ideal client avatar.

Strategy & Initiatives

We will review your current clienteling & retention efforts and create a strategic plan to maximize the opportunities we discovered in the Client Base Assessment.

I’ll advise you on the initiatives that best suit your chosen strategy and together we’ll map out the top three strategic initiatives out in detail.

Implementation & KPI

We’ll craft an implementation plan and timeline that will make it easy for you (and/or your team) to implement.

We’ll also define how you can capture and track important key performance indicators (KPI’s) so you will know exactly how you are doing.

After 6 weeks we’ll schedule a hour-long implementation review session to answer any questions that might have popped up in the meantime.

VIP Intensive is for you if…

  • you want to grow your premium client base and work towards a profitable, repeat clientele for your high-end business

  • you own a luxury or high-end brand (or aspire to up-level your brand positioning)

  • you are a busy brand owner looking for intensive, one-off session to develop your strategy

  • you do not (yet) require our ongoing support with implementing your strategic initiatives

VIP Intensive is NOT for you if…

  • you do not own a luxury or high-end brand/business (or don’t aspire to uplevel your brand positioning)

  • your business model is not set up for repeat purchases (or you don’t care about building a loyal client base)

  • you require ongoing support with implementing your strategies (check out my 6-month private coaching program)

Inquire About Your VIP Intensive Today!

The VIP Intensive is ideal for the busy high-end brand owner who requires a best-practice strategy and corresponding implementation plan on how to boost their repurchase + customer retention rates, elevate the customer experience and orchestrate high-end referrals. Walk away with a tailored strategic plan, a blueprint of activities and absolute clarity on what your next steps are.

In order to ensure that we are the right fit for each other, schedule your introduction call below.

What Those Who Already Worked With Me Are Saying:

 

“Marion really understands the mindset of my customers which is why I engaged her to strategize ways to attract the right target customers. Marion gave me very concrete ideas to work on which I will now spend the rest of the year implementing.”

— Amanda, Private Jeweler, August Bespoke, Singapore

“Marion had really insightful input and tips and she made me look at new directions that I did not consider at first. I felt Marion really understood my vision for the brand and took into consideration the resources that would be available to me to reach it.”

— Ingrid, Fashion Designer, Le Studio 79, Paris-France